FluidityAI / The everyday essentials

Managed back-office support

Domains, email accounts and vendor administration are easy to overlook until something stops working. We scope ongoing support for the technical and administrative basics so responsibilities and requests have a clear home.

Talk about your project

Provided by FluidityAI. In-person client visits in Canada and United States. Discuss your location and delivery needs.

When this is useful

  • Account and vendor responsibilities are spread across different people.
  • Domain or business-email changes regularly interrupt other work.
  • Your business needs a defined process for routine administration requests.

What we can help with

  • Domains and business email
  • Vendor billing coordination
  • Organization administration

The project scope, timing and ongoing support are agreed with you before work starts.

How the work moves

  1. 01

    Establish ownership and access

    We review the accounts and services in scope, their owners and the access required for support. Important business accounts should have a clear responsible owner.

  2. 02

    Organize the recurring work

    The arrangement can cover domains, business email, vendor billing coordination and organization administration. We agree the request process and which actions require your approval.

  3. 03

    Keep the scope visible

    Routine support and larger changes are distinguished so the team and business know what to expect. Provider charges and decisions remain visible throughout the support arrangement.

Common questions

Does this include accounting or legal advice?

This service covers technical and organizational administration. Professional accounting, tax and legal advice should be handled by the appropriately qualified advisers you appoint.

Can you take over all our vendor accounts?

We agree which accounts and responsibilities are in scope and the permissions needed. Account ownership, authorization and provider rules still apply.

What happens when a request is a larger project?

We identify work outside the ongoing arrangement and discuss scope before proceeding. A new tool, migration or more involved integration can be handled as a separate project.

Start with the work

What would make your business easier to run?

Tell us about the task, team or system you want to improve.

Start a conversation